Saturday, February 18, 2012

online and downloaded it. But it still says trial when I open Word or anything else. Is it going to say (Trial) until the free trial runs out or what? Please help. Thanks!|||You have to uninstall the trial-version first, before installing the full-version. Otherwise, it would override the subscription and you'll be stuck with the trial.

Try using an uninstaller that removes completely of everything. One example is the link provided below.|||Were you able to get a product key when you bought the full version? If you do, try uninstalling all the old/trial version and install the one that you downloaded and enter the product key that comes with it. If the license key that they gave you still says trial version then I would contact them and ask for support.

Here is a customer support page for your concern, just chat with them and see what they had to say.
http://support.microsoft.com/contactus/c鈥?/a>

Just have all the information about the transaction. (confirmation number from them... etc) Any thing that proves that you bought the full version in case they ask.

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