it used to come up straight away when i was using word and now it prepares to install|||I am sorry to be the one to tell you that you are using one of the most terrible operating systems ever created! MS Office does that at times and to solve this problem you can either restore your machine to a [reviouse time or reinstall the office suite entirely. Otherwise the best route to go is to install a copy of the linux OS called Fedora core 6 (this is the latest version), and it comes with everything like the open office suite installed for free and never has any problems I promise you that on my honor. to download a copy go to http://fedoraproject.org/wiki/|||Are you using a copy? Instead of going into the program and opening a document, open a word document from my computer. I did this with mine and then re-installed it when I got fed up!|||It does that the first time you try to use it, most MS Office programs do. If its started to do it again its probably downloaded an update through Windows Autoupdate, and needs to install it to operate fully. Have you tried running through the steps again, and then closing it and re-opening the software? If this doesn't solve the problem I'd suggest a full uninstall (from control panel -> add/remove software) and then install it again.|||hi, That's because you deleted your installation files. You need to insert your office cd-rom and when it asks to install let the office install missing files then you won't have any problem. Another way is to uninstall the whole office program and then re-install it again without deleting the installation files at the end of the installation. i hope it is gonna fix the problem.|||Yes, like MSG says the installation files have been deleted, perhaps you've done that doing a "cleanup"? Nothing to worry about, just insert your Office CD and let it install whatever's missing. And don't delete the files in future! Not the end of the world - just irritating.

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