windows office: Circuit city said that all the "free trials" on my new PC were going to slow it down by 33% and it would be best to erase everything and add only windows office. Of course there would be a $40 charge.|||Ok, so from what you have written, I take it you bought a "new" computer. For some reason you have returned it to where you bought it. If we are to assume you returned it for "service" because it appears "slow", or seems "slower" than when you bought it, then what you have written makes sense. If this is not the case than what you have written makes no sense, maybe you should try again. Ok, so if you are still with me then I have kinda guessed right. Installing "free trials", and other assorted GARBAGE, on a computer will slow it down. To regain your original speed this stuff must be removed. As to the $40 charge, well you added the crap, and someone must pay to remove it, and it's not covered under warranty. What happens here: When I build and sell a computer your "first one" (repair due to user error) is free. Next time it's $60. But..........you could have used your restore disk(s) to erase and re-program your computer at home for free.|||They are right... the trials will slow down your PC and are usually worthless. I certainly wouldn't pay for the service though. Download PC Decrapifier and give it a run. It'll do the same thing for you and it's free and easy to use. Download it here: http://pcdecrapifier.com/download List of some of the things it will help you remove: http://www.pcdecrapifier.com/apps|||I don't know what software you are using, but they might just be telling the truth. A lot of software has bits that load up when Windows loads and which stays running in some way even if you are not using it directly (Desktop widgets and Anti-virus, for example). These programs take up system resources and slow your PC down. Of course, the answer might be that it's easier and cheaper for them to erase everything on your PC and to restore it to its factory default settings, than for them to find the actual problem. $40 isn't all that much for a service like that. Even at what those guys get paid they would likely not be able to find and fix a problem without racking up more than $40 in wages alone.|||The free trials are crap and you should remove them. However their 40 charge is crap. Tell them your not paying crap, you are purchasing your PC from them so they should do it for free...if they can't then go somewhere else, they are overpriced in regards to products. In my opinion and from my experience some of their people couldn't program or troubleshoot a speak and spell toy let alone a PC.|||I agree with them. they will, and most of that stuff is useless anyway. I wouldn't spend $40 though. Download a utility called ccleaner, http://www.ccleaner.com It was formerly called crap cleaner and was origionally designed to remove this kind of stuff off of new computers. Once you are done with that here is a great article listing free software you should download to replace the "free trials" you deleted. In most cases, the free alternatives are better than the crap your computer manufacturer crammed on to your hard drive. There are even a couple of free alternatives to MS Office on this list. http://www.download.com/8301-2007_4-9835鈥?/a>|||Yes that is true but let's be honest here. Circuit City did NOT make that PC. They sold it. They have a service department that probably knows a lot more about the equipment than you. That extra crapola on your new computer will certainly slow it down as most of it is running in the background when you boot up, instantly ready for you to use. Ready to use and taking up CPU Cycles rather than you click on an icon and have it running 3 seconds later. About the $40.00 charge. Can YOU do it without messing up your computer? Do you trust some FREE ???? program to do it for you rather than muck up your system with more junk? Why don't you see if they can clean your new computer of the junk and then make you a RESTORE CD of the system at the time they clean everything off. That way, if something goes screwy in the future, you just RESTORE to the day they gave it back to you. I know Best Buy has a service like that. The main word is ' Service '. If you can't do it, you pay the ones that can. That's paying for a SERVICE. Sarge|||You can remove a lot of the pre-installed trial programs yourself from the add and remove Icon in the control panel. Why pay some one else to do what you can do? As far as Microsoft Office goes, if you don't have the program, simple download Open Office. (it's open source software) It is free and will do exactly the same things that MS Office does.